First steps

So, Who Do You Call First?

Whether you were sitting right next to the bed, or was unfortunate to get a call at 2 a.m. with news of a death of someone you loved, chances are your first feelings were of “being numb” and confused. But, if you’re responsible for making the funeral arrangements, you really can’t give into the shock or grief – you’ve got to move forward, and take care of things.

One phone call to our staff removes the burden of you needing to make multiple detail-oriented calls. We coordinate with chapels, crematoriums, cemeteries, burial societies or organizations, and all parties involved in preparing for a funeral.

We will assist with arrangements, answer questions related to funeral service and tradition, and provide overall support and guidance through the stress and grief related to a death.

Please do not hesitate to ask us for additional information.

Aizz Funeral will guide you through the practical arrangements of transporting the deceased and scheduling and arranging an appropriate funeral service.


When You Meet with the Funeral Director

Chances are, within the first 24 hours of your loved one’s death, you will need to contact the funeral home. The following information will help you prepare for what is often called “making arrangements.”

Without a doubt, this is a difficult time for you and your loved ones. Yet, it’s comforting to know every member of our staff will be there to do their utmost to make this difficult time a little bit easier. We will guide you in making all the necessary decisions. It’s good to know you are not alone.


Perhaps you’d like another member of the family to come along with you. Or maybe you’d rather have a friend, or close neighbor join you in the first visit to the funeral home. While it’s not necessary to bring someone with you for moral support, it can be very beneficial.

These are the immediate questions you will be asked:

  • Name of the deceased
  • Birth Date of the deceased
  • Location where is the deceased
  • Marital Status
  • Occupation
  • Residence of the deceased
  • Cemetery deed/location and ownership information
  • Contact details of the mortuary / police / coroner if they are involved



Planning the Details of the Funeral & Cremation Service

The funeral service is an important step in the bereavement process.  We will guide you throughout the planning process, provide you with clear answers to all your questions, and share our insights and experiences with you.

The following is an overview of many aspects of service planning you will discuss with us.  If you have any questions – please don’t hesitate to call us.


Now it is the time to think about how you would like the service to look and feel.  It should be an observance that meets the emotional needs of your family and commemorates the life that has been lived.

Traditionally, a service is held in the chapel of the funeral home, crematorium or at the graveside.  Some families choose to have a service in their church or do not have a service at all.


Naturally, the answers to this question depend on the location you have selected, and the schedules of those you wish to attend.  Please have in mind that service on weekend or public holiday days is much more expensive.

Who will officiate the service?

You can choose to have your own family priest at the service.

There are many other decisions…

Actually, these are the decisions which will really shape and personalize the service.  For example, you will need to decide:

  • Will it be any service or no?
  • Will there be an open coffin?
  • Will there be transportation provided to and from the service for friends and family?
  • Will there be a traditional eulogy?  And if so, who will present it?
  • Will you have time in the service where people can share memories of your loved one?
  • If it will be a cremation, will it be any service before cremation or after only?
  • If there is to be a burial, will it be private, or open to all who choose to come?
  • Are there close personal friends or business partners you would wish to participate or have service responsibilities?